FAQ / Changes in tickets and flights / Change of passenger information
Change of passenger information
Usually changes of passenger information are allowed only for correction the passenger details (misspellings of first and last names, date of birth, gender). Full changes in the passenger information from one to another passenger is permitted by airline companies only in special circumstances.
How to apply for change of passenger information?
When you receive the calculation to your email, please log into “My Account” – “Flight Tickets” – “Booking #” – “Change Passenger Information” – "Personal details" and pay the cost of changes. The payment should be made by the date and time specified in the email.
How to apply for change of passenger information?
- Log into “My Account” – “Flight Tickets” – “Booking #” – “Edit order” – “Change Passenger Information”. Then from the dropdown menu choose “Personal details”.
- Enter the correct details in the corresponding fields (first and last names/gender/date of birth)
- Press “Send Request”
- When you receive the calculation, pay the cost of changes.
When you receive the calculation to your email, please log into “My Account” – “Flight Tickets” – “Booking #” – “Change Passenger Information” – "Personal details" and pay the cost of changes. The payment should be made by the date and time specified in the email.
The changes will be made after payment confirmation. The notification on changes will be sent to the customer's email.
Please note! Tickets.kg may render a service of error correction in certain passport details, previously entered by the passenger, if possible and allowed by the carrier. Such correction may be applied to passport serial number, its expiry date (if any), and passenger's nationality, except passenger's first and last names. For the rendering of the mentioned passport details, Tickets.kg charges each passenger a service fee of PLN 20,00, incl. VAT, except infants under 2 years of age.
